The use of information technology to store, organize, and transmit data has been slower to take hold in healthcare than in many other sectors. Although electronic billing systems have been used widely for many years, the adoption of electronic systems for patient recordkeeping historically has occurred much more slowly. This lack of technological evolution offers a chance for a relatively simple transition of similar technology to the realm of healthcare. Although most providers still rely on paper-based records to some extent, a combination of factors has made it easier to implement electronic medical records (EMRs) for patients. EMRs include basic data about patients - such as contact and insurance information - and medical information, including a list of symptoms, identification of previous and scheduled treatments, and a description of the patient's reactions to those treatments.

This sort of information is extremely valuable; almost 100,000 deaths are reported each year because of accidental drug dosages or similar easily avoidable medical problems. ACG is committed towards applying cognitive computing and emergent technologies to improve integrated analytics, data management, and integration solutions to better understand what, when, and how patients and health care customer services can improve. Further study and marketing of the technologies that make EHRs possible are just one way a greater impact on patient care can be made.

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